Choosing the right property manager in Auckland: Factors to consider for effective management

24 August 2023

Landlord handing over keys to tenants in their new home

If you own a rental property in Auckland, you must choose the right team of property managers who can help you find tenants, collect rent and manage your property well. Knowing which property manager is ideal for you can be very challenging because there are many factors to consider.

What you should consider when searching for a property management company in Auckland

Professional property management involves hiring experienced property managers to oversee your properties for you, and is the ideal option for property owners who want the best results from their property investment. The specific tasks and services they provide will depend on the company you choose and the arrangement you make with them.

Experienced property management provided by trained professionals can:

  • Increase your profits. Good property management will help you find the most suitable tenants and keep all of your properties filled. Additionally, consistent maintenance will reduce the need for expensive repairs. Both of these can increase your overall profits and improve your returns.
  • Reduce risk. There are plenty of risks involved in property management. While you can never fully eliminate risks, property managers can manage and reduce them through smart practices. For instance, there is always a risk of renting to uncooperative tenants who refuse to pay their rent on time. Effective tenant screening can reduce that risk by finding reliable tenants who are most likely to pay rent as they should.

However, you can only experience these benefits if you find an excellent property management company in Auckland that can provide you with the efficient services you need.

Consider these factors when you search for your property managers:

Their experience. How long has the property management company been in business? Do they have plenty of experience managing properties in Auckland? Consider their experience and their reputation as you research them.

Experience is a crucial factor because it shows that they have the knowledge and skills needed to manage rental properties effectively. They should also be familiar with the laws and regulations governing rental properties in Auckland and keep up with any changes that occur over time.

Their services. What services does the property management company offer? Do they provide a full range of property management services or specialise in a particular area?

This factor is especially important to consider if you are looking for property managers to provide you with specific services. Search for a property management company that can meet your needs.

Additionally, be sure your property management company is willing to work with the kind of investor or owner you are. You could be an experienced investor with many properties, or you could be someone who’s just starting out and only has one or two properties. You’ll want to find a property manager who can understand your situation and give you the tailored experience you need.

A dedicated property management team that looks at your specific circumstances to provide you with a personalised experience can help you become more profitable and successful. It’s always best to search for a property management company that handles each of their client’s properties with care and respect.

Their prices. What are their property management fees? Are they competitive?

Their fees should be reasonable and within your price range. If you’re unsure about how much your services will cost, you should feel free to contact them to ask for more information regarding fees and pricing.

Their communication skills. How easy is it to communicate with the property management company?Are they responsive to your questions and concerns?

Communication is absolutely essential for good working relationships with your property managers. You should always be able to reach them easily if you have any questions or concerns regarding your properties or their practices.

Before you hire them, consider speaking to them about your situation and what they are prepared to do for you. Pay attention to the way they communicate with you. They should remain professional yet friendly and speak and listen to you clearly and respectfully without making you feel unheard.

You may want to ask them questions before you hire them. For example, a few questions you might want to ask are:

  • How will you help me improve my returns?
  • Do you have experience with my kind of property?
  • How do you handle property inspections?

Why you should trust us with your property management needs

We at Hammond & Co are prepared to provide you with extensive property management services that help you achieve your goals. Our services are available to all kinds of property owners and investors in central Auckland and in the greater Auckland region. You can expect consistent returns, surety of service and expert advice from our property managers.

If you would like to discuss your situation with us, you can call us at +64 9 360 9898 or visit our contact page.

Hammond & Co: Property management that delivers results.


Gina Colcord

Business Manager

Gina Colcord is an experienced Business Manager in property management with over 15 years of experience. She has worked across various property types and has been recognised for her achievements, including being a finalist for the REINZ Business Development Manager Award in 2020 and previously winning the LJ Hooker National Award for Best Property Investment Management in NZ.