Streamlining property maintenance: Effective and efficient property maintenance

6 October 2023

auckland property management

Property maintenance is an essential part of property management - routine maintenance will keep your property in good condition, prevent costly repairs, and attract and retain good tenants. On the other hand, if you leave things to chance, you’ll be fronted with unexpected maintenance requests and a sudden onslaught of bills.

Routine maintenance can save you a significant amount of money down the track but it can also be time-consuming and challenging to keep track of. This then becomes increasingly more complex if you own multiple properties.

At Hammond & Co Property Management, we have the expertise and resources needed to ensure a regular maintenance plan is put in place and that your property is well-maintained throughout a tenancy. 

Hammond & Co is a full-service Auckland property management company. From routine inspections to repairs and maintenance, we’re here to lend you a hand. This can free up more time for you to focus on other aspects of your life.

How you can streamline your property maintenance

Hammond & Co ensures your property maintenance is streamlined in the most efficient manner:

We utilise the best property management software on the market. Property management software can automate many of the tasks involved in not just maintenance, but property management in general.

Advanced software can schedule inspections, track repairs, generate reports, and plenty more. This can save property managers and owners a significant amount of time while ensuring nothing slips through the cracks. Additionally, automated systems can provide your vendors with instant access to the information they need to complete a job. This increases flexibility, saves valuable time, and strengthens working relationships.

We know which qualified technicians, contractors and tradies to call for our Auckland property management portfolio. Effective maintenance requires skilled workers who strive to get the best possible results. It’s important to know the right people to call when managing your properties, or you can waste valuable time and money. Hammond & Co has great working relationships with technicians, contractors, and tradies based around the Auckland region - all of whom we can call as soon as an issue is reported. We measure and track response time when an issue arises, completion rates, and the costs involved with a job to ensure an efficient, cost-effective service is provided.

We use a preventive maintenance plan. Preventive maintenance is an essential part of property management. As opposed to corrective maintenance, where faults are identified and fixed when an issue occurs, this is regular work performed on a scheduled basis to minimise the chance of equipment failure and major repair issues with a property.

At Hammond & Co, routine maintenance will always happen on time, even if there are no present issues. Our regular maintenance checks identify issues before they turn into major repairs that disrupt the lives of your tenants. When you join our Auckland property management portfolio, we will perform an in-depth asset assessment, recording information such as the manufacturing details of your appliances and any amenities that require regular work. This could be anything from pools and hot tubs that require frequent cleaning, to checking smoke alarms and HVAC systems are in working order before a new tenancy. While under our care, you can rest assured your property will have the appropriate care and attention needed to keep everything well-maintained and in good condition. 

Failing to put a preventive maintenance plan in place can cost your net income dearly and lead to significant issues. At Hammond & Co, we are always proactive in our duty of care for your property.

We are compliant with the law and apply best practices to any maintenance and repair work. Ensuring property maintenance is compliant with current legislation is non-negotiable. Are you aware of the laws surrounding such issues as asbestos or what your role as a PCBU (persons conducting business or undertaking) is? If not, you’re at risk of having non-compliant maintenance work and repairs carried out on your property. This can result in hefty fines for landlords.

At Hammond & Co, we have a team of experts who are familiar with current maintenance and repair work regulations. We ensure full compliance and adopt best practices for any work that is undertaken. Regular routine inspections are booked with tenants, and the condition of the properties we manage are all documented thoroughly.

We pay attention to tenant feedback. Tenants can provide valuable feedback about the condition of the property they’re renting. This feedback is extremely important and should never be disregarded.

We pay close attention to any feedback we get to find newer and better ways to manage your property. If tenants are experiencing issues, we’ll make it our priority to resolve them as soon as possible.

Contact Hammond & Co to ensure your property is well-maintained and your turnover for extra costs is kept down.

Property maintenance can be a complex task to tackle on your own, particularly with investment properties. Hammond & Co can streamline this process for you and put a preventive maintenance plan in place to prevent bigger issues and higher repair costs.

For more information, visit our page, or call us directly on 0508 426 326.


Gina Colcord

Business Manager

Gina Colcord is an experienced Business Manager in property management with over 15 years of experience. She has worked across various property types and has been recognised for her achievements, including being a finalist for the REINZ Business Development Manager Award in 2020 and previously winning the LJ Hooker National Award for Best Property Investment Management in NZ.