Frequently asked questions
From rental applications to landlord legal requirements, we are always happy to answer any questions you may have concerning your current or future Hammond & Co tenancy.
We cover our most frequently answered questions here.
Can you help me find a suitable property?
Yes! At Hammond & Co, we have an extensive range of properties under management. You can explore our current listings.
We also offer a property alert service. By registering your details and your search criteria, you will be the first to receive email notifications of matching properties as they arise.
How can I book a viewing or apply for a property?
We have a straightforward online booking system and application form on every listing page that makes finding your new Hammond & Co home easy. Simply click the 'Book a Viewing' or 'Apply to Rent' buttons to take the next step in securing your new home.
What is the typical move-in cost for a Hammond & Co rental?
It is standard practice to pay a move-in cost before occupying your rental. This typically consists of one week's rent in advance plus the equivalent of four weeks' rent as a bond.
As an example, if the property you are renting is $550 a week, your total move-in costs would be:
- One weeks' rent in advance = $550
- Four weeks' bond = $2,200
- Total move-in costs = $2,750
What is a bond & why do I need to pay it?
A bond is the amount of money a landlord asks a tenant to pay when they move into a property. Held by Tenancy Services, your bond can be used to cover property damage (if attributable as the tenant's fault), unpaid rent or any other claim at the end of your tenancy.
If everything is okay at the end of a tenancy, the bond will be returned to you in full. There are several things you can do to speed up the process of getting your bond back with this helpful guide.
What type of tenancies are there?
Three types of tenancies exist under the Residential Tenancies Act 1986.
Have no end date and continue until either party gives written notice to end it.
Last for a set time period, which must be included in the tenancy agreement.
Short term fixed tenancies
Last for 90 days or less. If a short term fixed tenancy ends, it doesn't automatically become a periodic tenancy.
Depending on your requirements, we will ensure we find the right type of tenancy for you.
For more information, download our guide on the different types of tenancies.
Who connects and pays for utilities?
Some properties may include certain utilities in the rent, while others must be connected and paid for by the tenant. Your tenancy agreement will cover what utilities are included and which ones you are responsible for.
Hammond & Co partners with MovingHub to make getting utilities connected simple and easy. If you need help, be sure to select what utilities you would like to connect in our online application form.
Do I need insurance?
We highly recommend that all tenants have renters insurance as their property owner's insurance will not cover any damage to tenant contents. Comprehensive coverage that includes a legal liability component (protection if found liable for loss or damages to other people's property) and covers your personal property against fire, theft etc., will offer you the greatest protection.
Can I have pets?
Some of our Hammond & Co rental properties are pet-friendly. To find current listings that accept pets, simply select the 'Pet-friendly' checkbox as part of your search. When applying for your desired property, we will ask you to include your pet's details. We will forward these details to the owners for final approval.
How do I end my tenancy?
With fixed-term tenancies, your tenancy will end on the date noted in your tenancy agreement. If your circumstances have changed, and you need to leave before the end of your tenancy, please get in touch to discuss possible options.
In the case of periodic tenancies, all you need to do is give us 28 days notice in writing. Use this cleaning checklist for your regular routine inspections and for your final clean before vacating the rental.
Want to know more?
Our tenant guide explores everything you need to know about renting a home, how to get the most out of your rental, the Hammond & Co rental process and more.