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Our owners trust us to provide a personalised, transparent and responsive service, and we’re looking forward to offering the same to you.

To help you settle in, we have covered everything you need to know about your Hammond & Co tenancy in this guide, giving you more time to focus on the important things. Please take the time to read this handbook so you can familiarise yourself with our approach to property management and our expectations of you as a tenant.

Help Needed?

The team at Hammond & Co are just an email or a phone call away! If you have a maintenance issue with your property, head to our Tenant Support page on our website to log a support request, or contact your property manager if you have any concerns.

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Opening Hours
Monday – Friday, 8.30 am – 5:30 pm


Freephone (NZ)
0508 426 326

+64 9 360 9898

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Understanding your tenancy agreement

Your tenancy agreement will outline important details such as the type and length of your tenancy, when it starts, the bond amount, how much you pay in rent and when, utilities, and what to be aware of when you choose to end your tenancy.

Types of Tenancies

Two types of tenancies exist: Fixed-term and Periodic.

It’s important to understand the differences between the two, so you can select the one that works best for you. What tenancy type you have will be outlined in your tenancy agreement.

Download this full resource

This document contains the following - 

  • Your rights as a tenants
  • Your move-in costs
  • What to do before you move-in
  • Responsibilities during your tenancy
  • Maintenance, repairs & emergencies
  • Troubleshooting common home issues
  • At the of your tenancy
Download this full resource